mobanmarketDubai: About 96 per cent of Amer centre customers were happy with the service provided by the one-stop facility for visa and immigration-related services in Dubai, a survey revealed on Wednesday.
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Maj-Gen Mohammad Al Merri, General Directorate of the Residency and Foreigners Affairs in Dubai (GDRFA), said Amer centres provide a range of services that include issuing entry permits, renewing residency visas and visa cancellation.
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He stressed that GDRFA Dubai is keen to achieve the vision of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, to make Dubai a model and the pioneer in achieving people’s happiness through smart, innovative initiatives and services.
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Major Salem Bin Ali, director of Amer Client Happiness Centre in GDRFA, said that some centres which scored a low rate in the survey were directed to enhance their performances in providing the services.
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